Generated from the document text · 19 Aug 2026
The Telecom-CERT Framework, issued by PTA in 2022, establishes a national cybersecurity framework specifically for the telecom sector. It defines the roles and responsibilities of the National Telecom Center (NTC) in coordinating cybersecurity efforts across the industry. The framework mandates incident reporting obligations for telecom operators and service providers, requiring them to notify relevant authorities of cybersecurity incidents within specified timeframes. Additionally, it outlines sectoral Computer Emergency Response Team (CERT) responsibilities for handling, responding to, and mitigating telecom-specific cyber threats and incidents.
Key questions answered
What is the role of the National Telecom Center (NTC) under this framework?
The NTC serves as the coordinating body for cybersecurity efforts within the telecom sector. It is responsible for establishing policies, guidelines, and standards that telecom operators and service providers must follow to ensure cybersecurity resilience across the national telecom infrastructure.
What are the incident reporting obligations for telecom companies under this framework?
Telecom operators and service providers are required to report cybersecurity incidents to the relevant authorities within prescribed timeframes. The specific timelines and procedures for reporting are detailed in the framework, with emphasis on timely disclosure to enable coordinated response and mitigation across the sector.
How does this framework define the responsibilities of the sectoral CERT?
The sectoral CERT is responsible for handling, responding to, and mitigating cyber incidents specific to the telecom sector. This includes maintaining readiness for cyber threats, coordinating incident response activities, conducting threat analysis, and providing guidance to telecom entities on best practices for cybersecurity.
Which entities are required to comply with the Telecom-CERT Framework?
All telecom operators, internet service providers, and other licensed telecommunications entities operating in Pakistan are required to comply with this framework. This includes both large-scale operators and smaller service providers operating under PTA licensing regimes.
What are the consequences of non-compliance with the incident reporting requirements?
While specific penalties are not detailed in this framework excerpt, non-compliance with incident reporting obligations may result in regulatory action by PTA. Telecom entities are expected to maintain proper documentation of incidents and demonstrate due diligence in their cybersecurity practices to avoid potential enforcement measures.
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